CCPHONE seriously ensure your privacy. we are committed to maintain the privacy of the personal information that was provided us by you.
By signing in to CC phone app via phone number we will upload your phone number to our servers in order to send you sms with code to activate the app. Also, we will inform other CC phone users that this phone number has just jointed CC phone app (only if phone number is included on the contact list).
To download and install our CCphone App you have to provide us with your phone number so that we can access your mobile device's address book. A copy of your contact list ( phone numbers and namesfrom your device's contact list ) is kept on our servers and is used by us for the following purposes:to notify you when any of your contacts download and install the CCphone App to show contacts who are CCphone users
to display contact names when you receive a call via the CC phone App
CCPHONE may collect Personal Information as you interact with the Product and the Services as described below. We endeavor to collect only the information which is relevant for the purposes of processing, provide our users with all means to rectify the information, and delete the information that is no longer necessary for the purposes for which the data is processed.
(I) Types of Personal Information CCPHONE Collects
CCPHONE collects Personal Information regarding its current, prospective, and former users, visitors, guests.
(a) Information you provide directly to CCPHONE through interacting with the Product, the Services, participating in surveys, and contacting the support. CCPHONE collects information when you register, sign in and use our Product and Service. When you install the CCPHONE App, you will be required to provide us with your phone number, which is used for identification purposes as your CCPHONE userID.
You may allow CCPHONE App to access your mobile device's address book in order to: call your contacts from the applications; receive the notifications when your contacts sign up to CCPHONE; see which of your contacts already uses CCPHONE; see the name of contact as it appears in your address book when you receive or make a call. To provide these services, the copy of your address book (only names and phones) is stored on the CCPHONE servers. Since other CCPHONE users may add your CCPHONE number to their address book and see that you registered to CCPHONE, we do not consider the fact that your number exists on CCPHONE as private information.
(b) CCPHONE may collect certain information automatically. CCPHONE may read the contents of the activation SMS sent to you by CCPHONE for the sole purpose of service activation. CCPHONE will not read the contents of any other messages on your device.
CCPHONE keeps the phone numbers and/or other identification details of the calling and receiving party, start time, call duration, call quality, and Call Detail Record (CDR) for the calls that are made with the CCPHONE Product and Service. These are industry standard records used by all phone companies for billing and statistics analysis that only contain technical information about calls. We do not record any part of your call. CCPHONE may collect certain information through the Product and the Services, or methods of web analysis and technologies, such as your IP address (an IP address is a number that can identify a specific computer or other network device on the internet), cookie identifiers (
€), mobile advertising identifiers, and other identifiers that are automatically assigned to your Device, location data, browser type, operating system, Internet service provider and mobile carrier, We analyze this data for trend, statistics and security reasons, e.g. to identify the location of users from different countries and to block disruptive and fraudulent use. CCPHONE doesn't store bank card data
€“ the card information is safely treated by the payment processing system. For your convenience, you may still opt to use the same card for your next payment. In this case, you will not be required to enter the card details again, and the payment processing system will use the payment details you have already provided. We may also use mobile advertising identifiers to recognize your device and perform the services. Depending on your device, you can choose to change or limit the transmission of your mobile advertising identifier by going into your device settings. If you would like to opt out of other technologies we employ to collect certain types of information, you may do so by blocking, deleting, or disabling them as your browser or device permits.
(c) CCPHONE may also obtain information about you through third-party services as described below to supplement information provided by you. This supplemental information allows us to verify information that you have provided to CCPHONE and to enhance our ability to communicate with you, and to detect, investigate, prevent, and address fraud and other illegal activity, security, or technical issues. We may use your personal data in order to provide our Services, including improving your satisfaction and loyalty. The purpose of data processing is to improve co-operation, promote loyalty and maintain satisfaction (loyalty call, service call for a person with the goal of improving their experience, identifying desires and needs, identifying a person's satisfaction). We may occasionally ask you to provide information on your experiences of using the Product and the Services. Such information is used to improve the quality of the Services.
CCPHONE collects your personal information for the purpose of: Providing our Services: we use your registration and account data to (i) sign you up for the Product and create your user account for CCPHONE; (ii) create your profile and make it visible; (iii) process your payments; (iv) provide customer service, give you information about your account, and respond to your requests; (v) indicate which of your contacts is already a CCPHONE user and notify you when your contacts become active on the Service (vi) display the name of the contact as it appears in your address book when a call is received on the Service, and (vii) sync your contacts with CCPHONE running on different devices.
(a) Improving our Services: we use call log information and usage information (as described above) to better understand network behavior and trends (numbers of calls made by users, typical destinations, call durations, network type, etc.), detect potential technical issues.
(b) Processing your payments: we may use your information like your name and phone number to process your payments for our Services through a secured third-party service provider and, on an aggregate basis to determine charges for our phone carriers and other service provider .
(d) Communicating with you: we use your information to contact you (via message or other means) to maintain the Product, to comply with your stated communication preferences or to provide updates about other CCPHONE
(f) As otherwise expressly set out in this Policy or as required by law.
In order to provide you with the Service you have requested, enhance your user experience, and improve the Product and Service, CCPHONE may sometimes, if necessary, share your personal information with trusted partner service providers, including, but not limited to: payment and analytical services, customer support, hosting services, quality control of services, safety and protection, providing organizational management. CCPHONE will always require these third parties to take all necessary measures to protect your personal data and to observe the relevant legislation. The following is a description of how we may share your personal information with trusted third party partners:
(a) We use third party companies in order to send you an authentication SMS when you register with CCPHONE. In order to send you the SMS, we send one of these third party companies your phone number and the authentication message. These third parties are obligated to use your phone number for the transmission of the authentication SMS only.
(b) If you don
€™t receive an SMS you may ask us to call you and read you the authentication code. This is done using a third party automated phone system. In order to call you, we provide this third party partner with your phone number and send the "audio content" of the call to them. The third party partner in turn will typically use another phone provider who may use another phone provider and so on until the call reaches you. This is an industry standard mechanism. The third party partner is obligated to use your phone number for the completion of the authentication phone call only.
(c) We use payment solution providers to process the payment and/or billing information. We require that these third parties take the appropriate organizational and technical measures to protect your personal information and to comply with relevant laws, but we are not liable or responsible for these third party transactions. Therefore, you should review such third party terms and conditions before providing your payment or billing information.
Rights of Users from the EU/EEA If you use CCPHONE's Services from the EU/EEA, you have the following rights regarding your personal information: to access your personal information, to rectify the information we hold about you, to erase your personal information, to restrict our use of your personal information, to object to our use of your personal information, to receive your personal information in a usable electronic format and transmit it to a third party (right to data portability), to lodge a complaint with your local data protection authority. If you would like to understand or exercise such rights, please contact us at the details above. Our legal basis to process your personal information will be one of the following:
(a) to fulfill our contractual obligations to you, for example to provide the services;
(b) consistent with your consent, which you can revoke at any time;
(c) to comply with our legal obligations to which we are subject;
(d) to meet our legitimate interests. When we process personal information to meet our legitimate interests, we put in place robust safeguards to ensure that your privacy is protected and to ensure that our legitimate interests are not overridden by your interests or fundamental rights and freedoms;
(e) to protect the vital interests of the data subject or of another natural person;
(f) necessary for the performance of a task carried out in the public interest.